Management

Financial Strength Balances High Margin, High Growth

High profit margin versus high growth is one of the most important choices a manager can make for a Web site financial plan.

Newspapers Benefit from Classified Upsell Strategy

Mature online newspapers now generate more revenue from online-only classified ads than classified upsells. Other newspapers rely heavily on upsells. Here's how to make the shift.

Close Ratios for Internet Advertising

An important concept in selling advertising of any type is the close ratio -- or the number of successful contracts divided by the total number of contracts pitched to prospects.

Advertiser Retention Rates

A question came up one day about the retention rates of our online advertisers. We were surprised by the answer.

Practical Online Management

Practical Online Management is an organized approach to building, growing and maintaining effective Web sites.

Cost of Sale Helps Manage Advertising Staff

“Cost of sale” is just as important to managing the profit goals of a Web business as gross margin, which is profit after content and production.

Media Sites Need Deeper Focus on Quantity

Traditional media Web sites are losing market share for both audience and revenue. The problem is largely related to a lack of content.

Ankle Biters Grab Readers in Small Doses

Newspapers about 15 years ago became increasingly worried about “ankle biters” — small businesses that produced competitive niche publications. The concept has moved online.

Staffing Guidelines for Online Newspapers

You don’t have time for your Web site. You don’t have enough staff. Should you hire someone to work on it? How can you hire someone when budgets are being cut?

Online Ethics Will Set Us Apart

Sane and rational people wonder how a group of teenagers could beat a cheerleader, videotape the incident and make jokes about it in jail afterward. Sane and rational people also wonder how the videotape could go online — with an ad at the beginning of it.

Media people often fret about sites such as Craig’s List, YouTube and MySpace. They are seen as competitors for readers’ time and advertisers’ money. But what they make up in quantity — in the form of huge audiences — they lose in credibility.

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